My credit card payment has not been accepted. Why?

You have tried to make payment by credit card but you have encountered a technical error asking you to get in touch with the Jamendo team. Before reading the rest of this article, bear in mind that we are based in Europe, in Luxembourg.

From experience, 90% of such cases are linked to an error type called “Authorization Declined” associated with your bank blocking the payment.

It does not mean you have insufficient funds in your account but it is often linked to the fact that your bank has taken preventive measures because you do not often do business with companies in our country.

If you encounter such a situation, we advise you to:

• Try with another credit card
• If that does not work, please contact your bank to ask them about it
• If your bank is not the origin of the problem, just fill in a contact form and our team will help you solve this problem

If you need the music as soon as possible because of a tight deadline on your side, you can fill in a the contact form immediately and we will find a temporary solution.