I received a Claim from my collecting society

Your national Performance Rights Organisation (PRO, also called collecting society) is asking you to pay a fee with them for playing the music of Jamendo in your venue?

Send the certificate of your license to the PRO

The first step is to send the certificate of your In-Store license to your PRO.

Jamendo is working with artists that manage their music rights by themselves and not through a collecting society. Since the collecting societies do not manage their rights, they should also not cover royalties on their behalf. Your certificate proofs that you have acquired the right to play the music from the Jamendo In-Store radios in your store, which exempts you from paying further royalties.

Note that your license only covers you for playing the Jamendo In-Store radios. If you play other music (from the public radio, CD’s, iTunes, Spotify, YouTube, etc.), then you will still have to pay your PRO. The same is true if you play TV content.

What to do if the certificate is not enough

You have sent the certificate to your PRO but they still want you to subscribe with them? The laws on copyrights are sadly not the same in each country. In some countries you might be exempt from paying the author’s copyright but not from the neighboring rights. See this article for more information on specific countries.

If your country is not represented with this list, you can contact us directly. With your mail please send us the written Claim of your PRO (an email or a scan of the letter). Our legal team will then further assist you.

Your PRO has recognized a specific track as being non-royalty-free

In some cases, PRO’s might verify the music that you are playing in your venue. If they recognize a song, they might ask you to subscribe to them. Please contact us and indicate the name of the song and of the artist recognized by your PRO. Our legal team will then further assist you.

Note: some collecting societies use the app XXX to recognize songs. XXX is an app open for all artists, royalty-free and non-royalty-free. It, therefore, does not give proof whether the artist manages their rights through a collecting society or not.