First of all: receiving a Copyright Infringement Notification on YouTube does not mean that your license is not valid. We know it can be frightening, especially if this is the first time you have received one, but it does not mean the license you have acquired is invalid. This article will go into the details of Content ID and what you need to do if you receive such a claim.
Content ID is YouTube's fingerprinting system, allowing artists to track down how their music is used in the countless videos available. It is a really important tool for artists, as it allows them to act against wrongful use of their music on Google's platform. The problem with Content ID is its straightforwardness: it displays a so-called Copyright Infringement Notification before actually trying to find out whether you have acquired the appropriate rights.
The license you have acquired is exactly what will allow you to resolve this claim.
When you contest a claim, always make sure to mention/forward the following elements:
- Your invoice number (#JAM-WEB)
- A copy of your license certificate
- A copy of your invoice
- The date of purchase
- The fact that it was bought on Jamendo Licensing
In 90% of the cases, this will be sufficient to resolve the claim. If it does not work, please fill in our contact form so we can assist you in the process.