After-Purchase

Tutorials

• In-Store radio playback step-by-step tutorial
• Search through our selected playlists
• Search the catalog using the advanced search engine
• Additional tips & tricks on the track search
• Create and manage your own playlists

Catalog

• Where can I download my track?
• How do I need to credit the artist?
• Where can I download my license certificate? (Catalog)
• Do I need to fill in a cue sheet?
• Why have I received a Copyright Infringement Notification on YouTube?

In-Store

• Where can I access my radio stations?
• Where can I download my license certificate? (In-Store)
• I cannot log into your app. Why?
• How can I change the payment method of my license renewal?
• How can I cancel my subscription?

Billing and Administration

• Where can I download my invoice?
• Can you send me a Certificate of Tax Residence?
• Why was I charged VAT?