Jamendo Customer Service

Refer-a-friend - Unlimited Music for your videos

1. Catalog licenses
2. Buying a Catalog License

Refer to the subscription plan to get a free month Invite your friends to the Jamendo subscription for Unlimited Music for your videos. For each friend who subscribes to the subscription, you will ...

• Jamendo Customer Service
• Edited October 15, 2020 15:05
• 2 followers
• 0 comments
• -1 votes

Unlimited Music for your videos

1. Catalog licenses
2. Buying a Catalog License

The subscription for all your online projects Unlimited Music for your videos is the new Jamendo subscription that covers all of your online projects. Whether you choose the monthly or the yearly p...

• Jamendo Customer Service
• Edited October 15, 2020 08:49
• 2 followers
• 0 comments
• 1 vote

Survey for Web-Radio Music

1. Catalog licenses
2. Buying a Catalog License

Help! I need music for my web-radio! We are hearing you! Jamendo is receiving a lot of requests for music for web-radio and we would love to offer you an interesting solution. Currently, there is n...

• Jamendo Customer Service
• Edited June 13, 2020 09:26
• 2 followers
• 0 comments
• -1 votes

In-Store cancelation and refund

1. In-Store license
2. Buying an In-Store license

Subscription with automatic renewal The In-Store license is an annual subscription. First-time customers benefit from a two-week free trial. To assure that you are covered legally by our service wi...

• Jamendo Customer Service
• Edited January 07, 2020 09:39
• 2 followers
• 1 comment
• -8 votes

I have trouble playing the music from your application

1. In-Store license
2. In-Store troubleshooting

FIX IT You have followed the steps to stream the radios of the In-Store license through our application but are still having trouble. Whether you have trouble logging in, the music stops after ever...

• Jamendo Customer Service
• Edited December 20, 2019 16:17
• 1 follower
• 0 comments
• -14 votes

Emptying the cache of your browser

1. Walking around Jamendo
2. Troubleshooting tips - General

Some technical issues might not be actual technical issues at all. They might simply be cache-related issues. Read more about what Cache is and how you can bypass it. What is the Cache? Every time ...

• Jamendo Customer Service
• Edited December 17, 2019 13:37
• 3 followers
• 0 comments
• 0 votes

01. The “Personal ” Subscription in detail

1. Catalog licenses
2. Subscription Details

Is the Personal Subscription right for your project? In this article, we have laid out the Terms of Sales of the Personal Subscription and give you some concrete project examples to help you unders...

• Jamendo Customer Service
• Edited September 03, 2024 07:03
• 1 follower
• 0 comments
• -1 votes

How to use a track pack

1. Catalog licenses
2. Get started with your Catalog license

You have just purchased a track pack and are now wondering what to do with this package. Here's how you can use it. Note: if you have purchased a track pack, your client account on Jamendo has been...

• Jamendo Customer Service
• Edited December 06, 2019 10:56
• 1 follower
• 0 comments
• 0 votes

How many tracks can I use with one license?

1. Catalog licenses
2. Buying a Catalog License

With one license you can use one track in one project. Each Catalog license has a one-time price that grants you the right to synchronize the license with one project. You also have the right to br...

• Jamendo Customer Service
• Edited December 09, 2019 14:21
• 1 follower
• 0 comments
• -5 votes

Definition of 'one project'

1. Catalog licenses
2. License Details

One Catalog license allows the use of one track in one video/multimedia production One project is defined as one single audio creation, or one single audiovisual creation, or one single multimedia ...

• Jamendo Customer Service
• Edited December 06, 2019 11:24
• 1 follower
• 0 comments
• 4 votes